An AI receptionist for your small business
PRYVELA answers enquiries, follows up missed calls and keeps every customer moving — so you can get on with the work. Built for UK businesses with 1–50 people.
What your AI receptionist does
Answers your phone
Every call is answered in a friendly voice and answered from your approved facts, then put through to your own phone when the caller asks for a person — or a message is taken if nobody picks up.
Replies to every enquiry
Emails, website forms and messages get a friendly, accurate reply drafted straight away, so nobody waits until you're off the tools.
Follows up missed calls
When a call is missed, a follow-up message is prepared so the conversation carries on instead of going to a competitor.
Only says what you've approved
Answers come from your Business Brain — your services, hours and policies. If it doesn't know something, it says so and passes it to you.
You stay in control
Anything sensitive waits for your approval. You can pause automation at any time, and opt-outs are always respected.
Set up in an afternoon
- Answer a few plain-English questions about your business.
- Connect your inbox so enquiries arrive in one place.
- Review the replies it prepares and approve them — or let routine ones send.
Available as a £49/month extra on any plan. See pricing or read how it works.